Navigation with drop-down menu

Latin America Reservation Center - LARC © Latin America Reservation Center, Inc. ®

1982   -   Celebrating 35 Years of Superior Service!    -   2017

Hand in Hand
Getting Destination Help
(From: Travel Weekly)

 

Call, FAX, or Email to book your dream vacation, get a price, or just ask a question.

|  News and Notices  |

Travel Weekly
Hand in Hand
Getting Destination Help
 

Reprinted with permission from the September 22, 2003 issue of Travel Weekly
 


When demanding, discerning clients called to inquire about a trip to the Galapagos with a stay at the deluxe Royal Palm Hotel in Santa Cruz, Ecuador, Jolie Goldring knew she needed help.  Although Goldring, a travel consultant at New York-based World Travel Specialists Group, is a pro at dealing with high-end clients, she had little direct knowledge about the Galapagos. 

She knew enough to contact Marcelo Vazquez, managing director of Far Hills, N.J.-based Waterstone Marketing, the firm that represented the Royal Palm Hotel.  Vazquez put Goldring in touch with Judy Martin, president of Latin America Reservations Center (LARC) in Dundee, Fla., which reps ground operators and hotels throughout South America. 

A basilica in Quito, Ecuador, the jumping-off point for a trip to the Galapagos.Booking the Galapagos can be tricky for the uninitiated, said Martin. For instance, she is insistent that agents send clients to Quito, Ecuador, the jumping-off point for Galapagos trips, for two nights rather than one. "Flights can be canceled," said Martin.  "If they don't make it on the first day, they'll make it on the second." 

Goldring's clients -- a couple and their 16-year-old son -- were enthusiastic about the Galapagos vacation, yet skittish about the prospect of anything going wrong. 

The clients ended up booking a weeklong vacation that included two nights in Quito prior to a stay at the Royal Palm Hotel, as well as time spent in the [Otavalo] region of Ecuador.  "I was able to offer three different destinations because she [Martin] explained the values of each destination and what the clients could do," said Goldring. 

Because the clients were cautious, Martin had her ground contacts monitor the itinerary's progress closely.  "I got a report every day from the hotels and the people carrying them around," she said. 

The trio came back with rave reviews, Goldring said, adding that she has booked two more sets of clients on South America trips -- with Martin's help, of course. 

"Hand in Hand" highlights successful examples of agents and suppliers working together. Send suggestions to Agent Life editor Claudette Covey at ccovey@ntmllc.com

Copyright 2003 Travel Weekly, Secaucus, New Jersey.  All rights reserved.

Go to http://www.travelweekly.com for the latest in breaking news, training programs, agent-to-agent tips and more! 
 

|  News and Notices  |

 

|   Top   |   Contact Us   |

Copyright© 2000-2017  Latin America Reservation Center, Inc. ®  All rights reserved.
Latin America Reservation Center

Latin America Reservation Center - LARC ©Latin America Reservation Center, Inc. ®

Call, FAX, or Email to book your dream vacation, or just ask a question:

TOLL FREE IN THE USA & CANADA: 1-800-327-3573
 
IN POLK COUNTY, FLORIDA: 863-439-1486
 
INTERNATIONAL: 001-863-439-1486
 
FAX: 1-863-439-2118
 
EMAIL: travel@larc1.com
 

|   HOME   |   ARGENTINA   |   BELIZE   |   BOLIVIA   |   CHILE   |   ECUADOR   |   GALAPAGOS ISLANDS   |   GUATEMALA   |  NICARAGUA  |   PERU   |   CRUISES   |   FISHING   |   MERCHANDISE   |   SPECIALS   |   NEWS   |   COMMENTS   |   LINKS   |   ABOUT US   |   CONTACT US   |   EMAIL   |   SITE MAP   |

Copyright© 2014-2017  Latin America Reservation Center, Inc. ®  All rights reserved.