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1982   -   Celebrating 35 Years of Superior Service!    -   2017

Peru
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Comments posted here are editorial in nature, are the views of the people who wrote them, and do not necessarily reflect the views of the management and owner of LARC - Latin America Reservation Center, Inc.® - which accepts no responsibility for their contents. 

 
May 26, 2017

Dear Gera,

Thank you for doing an excellent job of putting our Peru adventure together for us.

Everything went smoothly and we had a wonderful time.

We truly appreciate your good work.

Being met at the airports by your people made our entry into a new city (where we did not speak the language) easy and a pleasure.

The guides were all excellent and Edwin, the driver who met us in Cuzco, was reliable and sweet and got us - and our luggage - everywhere we needed to go on time and safely.

The hotels were more than adequate and the lunches were very good.

I had borrowed walking sticks, which helped a lot at Machu picchu, but I was still very sore the next couple of days.

I did not have wheelchair assistance traveling from Buenos Aires to Lima and going through the airports, customs and security was too much.

You and/or Judy arranged for me to be met with a wheel chair at each of the three airports on our trip home on Wednesday, and that was very helpful.

Again, many thanks.

If I have an opportunity to recommend you and Judy to future travelers, I will certainly do so.

Judy  [Last name withheld in compliance with the LARC privacy policy.]

 

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October 14, 2016

Dear Judy,

Recently, Tom and I had the opportunity to cruise onboard [] Amazon Discovery! We were both impressed with the vessel’s comforts.  The suites were spacious and the bathrooms were larger than any other I have seen on a river vessel.  The staff were friendly and attentive.  But by far, my favorite part of the trip, were the tours led by the guides on board the vessel.  Their knowledge and expertise of the area as well as their own personal experiences truly made the cruise spectacular. 
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Sincerely,

Christi Sexton  (of International Destination Marketing)
 

 
January 27, 2016

Hi.

Just wanted to give you a little feedback on the trip.  The Peru part of the trip was flawless except that they didn't bother to make vegetarian box lunches for the day at Macchu Pichu.. in spite of the fact that the guide called whoever the night before to remind them.  We ended up eating a banana and a cookie. But other than that... the guides were great, the hotels were fine, and everything ran like clockwork. 

Weekend in Quito.. could have been a big problem.. except that Guiseppe at La Rabida stepped in and saved us!  When we arrived at his place he asked us what he could do to make our weekend great.  Then he did just that! He provided meals even when his cook was supposed to leave, he took us on a personal guided tour of the downtown area, and arranged that the night tour on Saturday would take us to the best places.. He even had dinner waiting for us when we returned at 10pm!  What a wonderful host! We felt like true VIP's! I've traveled to many places and have stayed in many hotels and B&B's.  But this was absolutely the best and most heartfelt experience that I have ever had. Thank you for arranging for us to stay at Giuseppes hotel! 

Galapagos was a little stressful at times. There seemed to be some communication problems going on. We arrived at the airport and there was no one there to meet us. I called the contact number and they said that someone should be there soon. they did show up 20 minutes later. On other days there were also some problems. One day the itinerary said that we'd be picked up at 6am... nobody showed until 7:15am. They said that they left a message at the front desk.. but we never got that message. 

The first day we were supposed to visit some lava caves.. we ended up sloshing through mud to a very small one that wasn't worth our time.  It would have been nicer to go to one of the bigger ones that you can walk through. The diving with Scuba Iguana was great as were the day excursions.  Guides were knowledgeable.  The hotel was fine. 

I'm not sure why they bother to include dinners in the Galapagos package though. On the 4 nights we were there... we were scheduled at 2 different restaurants. Both gave us mediocre set menus that we could choose from.  The first one (The Rock) took them over 2 hours to get us served (they weren't that busy) ..so the next time we were scheduled to go there.. we opted to go elsewhere and skip having to wait around again. The other restaurant.. also had a set menu.. but on the first night there they said there was no fish available.. so we settled for pasta. (not what I had hoped for in the Galapagos) The next time there (our last night in Galapagos) they said again that there was no fish. They had some story about El Nino or something and that there was no fish to be had. So, seeing the fish market with an adjacent outdoor fish fry a block away, most of us opted to go there instead. So, I think if people are doing a land based tour like we did... I would recommend that people fend for themselves for dinner.  There's plenty of good restaurants and street food available.  Why be roped into (and pay for) relatively poor set menus, mediocre service, and set eating times.  Doesn't make much sense. 

One last comment about the hotel food... probably not something you can do anything about though.. Every hotel seems to think that all we Americans want to eat for breakfast is the standard American breakfast of toast, cereal, eggs, and pancakes!  I wish, for once, that they would realize that part of visiting a foreign country is to enjoy the local foods and culture.  It would have been nice on occasion to have some tamales, quinoa breakfast, humitas, empanadas, etc. for breakfast. 

All in all, it was a great trip. We had a great time, saw amazing things, met some wonderful people, and even got to try Coca Tea, canelasso, and Choclo co Queso! ( I did not try the guinea pig!) 

Thanks again for everything. 

Steve  [Last name withheld in compliance with the LARC privacy policy.]
 

[ LARC Response: ]

Thanks Steve. 

I really appreciate the feedback.   Without hearing from good passengers like yourselves, we would never know how we can fine-tune our services for future travelers. 

So glad you enjoyed the trip overall.  Please give my best regards to the rest of your party.  Kind rgds, Judy
 

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September 22, 2015

[ Regarding Peru ]

Judy,

Can only start by saying how awesome the trip was... The RUNA Travel folks in
Lima and Cuzco we spectacular. Carlos in Cuzco went above and beyond the change things and then adapt when my wife got sick and we had to scrap the Nazga part of the trip. Carlos and the RUNA folks changed hotels arrangements so that we were able to stay in Cuzco an extra night to do the excursion there once my wife recovered...

Then they booked extra day and night in Lima which turned out to be great.  Tour on Saturday with Joanne there was super then great dinner with Ceviche
in Mira Flores.  Then had all day Sunday to sleep in, have fresh Churros and coffee at Manolo’s, walked to the beach, my wife got to paraglide, lunch at Rosa de Nautica on the pier and then a nap... great way to explore Mira Flores and catch our breath from the trip... and that was just the adjustments...

The Hacienda at Urabumba was the nicest hotel during the trip.. Carlos worked out for us to stay one extra night.. so relaxing and avoided 1 ˝ hour van ride back to Cuzco and then 1 ˝ hour trip back to the Valley in the AM... my suggestion for folks doing multiple day trips to the Valley is to stay at the Hacienda... only 12 rooms and building 25 casolitas .. even then it is like having a private staff to wait on your for everything... and the extra rest versus van ride would be worth the extra cost, if any. 

As for the trip, the Jungle was great but had to hike out in a monsoon... But the lodge and staff were great... glad we did that part.. When the flight was cancelled the travel folks (Carlos) in Puerto Maldonaldo were exceptional making arrangements for private van which got us to Cuzco 6 hours earlier than the bus and made it possible to get on schedule for Machu Picchu.. 

Machu Picchu and the Sanctuary Lodge were awesome.. didn’t read the fine print that all alcohol and food were included.. Nice surprise... also nice not to have to ride the bus up and down the mountain. 

The Hiram Bingham was also awesome... We always wanted to ride the Orient Express and this was out chance. Great experience and even got to listen to the Peruvian Mariachi band sing the Rolling Stone.. in the end most folks in the bar car were up and dancing.. Needless to say it made the train ride back very memorable for all... 

Finally, thanks for all you have done to help make this all happen. Having all the folks in Peru pick us up and take care of us at every turn or illness was unbelievable... When our friends ask about traveling to Peru or anywhere else we will make sure they get your email and phone number...

Tom  [Last name withheld in compliance with the LARC privacy policy.]
 

PS... We enjoyed things so much we are considering finding a house or condo
in Mira Flores to trade for our house in St Maarten for two week next January... that way we can go to Nazga and perhaps back to Cuzco to have dinner a Chiccolina which has s
ome of the best (handmade behind the bar) pasta I have ever eaten.

[ LARC Response: ]

WOW TOM! 

BLESS YOU, YOU MADE MY DAY. GERA HAD TOLD ME THAT YOUR WIFE GOT SICK, THAT YOU HAD TO CANCEL NAZCA AND THAT THEY WERE LOOKING AFTER YOU. SO GLAD YOU ENJOYED THE TRIP, AND THANKS FOR THE UP-TO-DATE REPORT ON THE HOTELS, I HAVEN’T EVEN SEEN THE HACIENDA YET BECAUSE IT’S KIND OF NEW. 

I THINK IT IS EASY TO AGREE THAT YOU HAVE TO HAVE A GOOD COMPANY ON THE GROUND THAT CAN THINK OUT OF THE BOX AND JUMP INTO ACTION WHEN NEEDED, THAT IS WHY WE HAVE WORKED WITH THEM FOR OVER THIRTY YEARS-THEY TAKE GOOD CARE OF OUR PASSENGERS AND THAT IS WHAT IT IS ALL ABOUT-SERVICE! THAT IS WHY OUR COMPANY IS DIFFERENT THAN ALL THE OTHERS. PEOPLE CAN BOOK THROUGH MANY AVENUES NOWADAYS, EVEN WITHOUT SPEAKING TO ANYBODY, BUT I THINK IT IS SO IMPORTANT TO HAVE A "HANDS ON" EXPERIENCE. I WILL TELL CARLOS, GERA AND THE OTHERS WHAT YOU SAID AND I AM SURE IT WILL MAKE THEM PROUD TO BE OF SERVICE TO YOU AND YOUR WIFE. THEY SAID YOU WERE GREAT PASSENGERS AS WELL. KIND RGDS, JUDY
 

 
March 15, 2015

[ Regarding Peru ]

Dear Judy

Such a tour - fantastic planning and the guide Americo - was perfect

He was pleasant and had a lot of knowledge

All the hotels were fine and good locations

We will really recommend you and your travel company to friends

Warm regards

Pia 
 [Last names withheld in compliance with the LARC privacy policy.]
 

[ LARC Response: ]

BLESS YOU PIA!

IT IS GREAT TO HEAR EVERYTHING WENT SO WELL FOR YOU AND YOUR PARTY!

WE APPRECIATE YOUR FEEDBACK, AND WOULD LOVE TO PLAN TRIPS FOR ALL YOUR FRIENDS IN THE FUTURE. I WILL PASS ALONG YOUR COMMENTS AND I AM SO PLEASED YOU ENJOYED THE TRIP. KIND RGDS, JUDY
 

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September 12, 2014

Hi Judy,

Thank you so much for the wonderful trip you planned for Charles and me in Peru.  From the moment we walked off the plane, in Lima, until the moment we went through security, to leave for home, we were coddled like babies. 

Peru Chasquitur did a wonderful job making sure we were well taken care of the entire time.  All of our guides and drives were perfect for us — knowledgeable, interesting and considerate. 

We can't stop raving how fabulous our trip was to anyone who will listen. And, thank you for arranging those special treats in honor of our honeymoon.  Please see attached. 

Love, Rita   [Last names withheld in compliance with the LARC privacy policy.]
 

Peru Honeymoon - 2014-09-12Peru Honeymoon - 2014-09-12

[ LARC Response: ]

HI RITA,

WE ARE SO HAPPY TO HEAR THAT YOU ENJOYED YOUR HONEYMOON AND THAT OUR PEOPLE IN PERU PERFORMED TO YOUR EXPECTATIONS. THAT IS WHAT WE STRIVE FOR! PLEASE LET US KNOW WHEN YOU WILL BE TRAVELING AGAIN ANYWHERE IN LATIN AMERICA AND TELL ALL YOUR FRIENDS ABOUT U. KIND RGDS, JUDY
 

 
September 03, 2014

[ Subject: Peru ]

Dear Judy

Such a tour - fantastic planning and the guide Americo - was perfect

He was pleasant and had a lot of knowledge

All the hotels were fine and good locations

We will really recommend you and your travel company to friends

Warm regards

Pia  [Last names withheld in compliance with the LARC privacy policy.]
 

 
August 31, 2014

Dear Judy,

Kazel and I just wanted to send a note that (from our perspective) everything went extremely well on our visit to Peru.  The hotels were very fine, the food good, and the places we visited amazing. I wanted to make a special comment about our guide Amerigo.  He was very fluent in English, very knowledgeable, accommodating, prompt, friendly, and patient.  We could not have had a better guide, I think.  Thank you for connecting us with him!!

David  [Last names withheld in compliance with the LARC privacy policy.]
 

[ LARC Response: ]

BLESS YOU DAVID,

WE REALLY APPRECIATE YOUR KIND COMMENTS AND WE WILL PASS THEM ALONG. YOUR FEEDBACK HELPS US TO KEEP OUR SERVICES THE BEST IN THE INDUSTRY. PLEASE TELL ALL YOUR FRIENDS ABOUT US. 

ENJOY THE LABOR DAY WEEKEND & KINDEST RGDS, JUDY
 

 

 

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October 29, 2013

Hi Judy, we are back home, and before I forget, I wanted to send you comments on the trip so you can use them to improve the experience of your other clients traveling to Peru

The guides and transfer people were universally excellent.  The ones in Puno were exceptionally good.  There was some kind of protest that shut down access to the Juliaca airport.  They took us on a two and a half hour detour through side roads that bypassed the whole mess.  It was very impressive.  They also helped us deal with the Bolivia visa fiasco.  See below. 

The visit to Sun Island was fun, but NOWHERE in the information we got was there a mention that it was in Bolivia, AND that we needed a visa.  Once more, the folks in Puno did a great job of helping us, but we had some tense moments at the border when the $270 needed for the visa had to be paid in essentially brand new dollars.  We had the money, but enough of it was rejected for minor tears that we almost had to go back across the border and return to Puno.  Fortunately, they accepted the balance in Peruvian Soles so we were able to go. 

All the hotels were fine, the only exception was the hotel Samana in Arequipa.  The hotel itself was fine, but it was a very long walk to the center of the city along a busy and noisy street that was very unpleasant.  I would not recommend using it again. 

In terms of the schedule:

Posada Amazonas.  We had a great time but our stay was way too long.  The lodge is set up to do one or two day trips.  Three nights would have been sufficient, not four.  After that, you run out of things to do and start repeating things. 

Ollantaytambo was an excellent base to explore the Sacred Valley.  But out trip to Machu Pichu was too short.  After the two hour guided tour we had less than an hour to see the site on our own.  We should have taken an earlier train and returned on a later one. 

Arequipa.  Our stay was a day too long.  After a day and a half we had seen all there was to see. 

Chivay.  Staying an extra night after seeing the condors was a good idea.  There is not much to do in Chivay, but taking the bus to Puno that same day would have been very unpleasant and getting up at 5AM the following morning to tour the Uros Islands would not have been fun. 

Thanks for organizing this trip for us.  We both had a great time. 

Frank  [Last name withheld in compliance with the LARC privacy policy.]
 

October 02, 2013

For a small country the contrasts are exceptional. We aren't yet half red?, but have experienced the amazon jungle with extraordinary birds, piranha fishing and eating, extraordinary canopy acwalk above the level of the highest trees, spending the night in a tree house w/ candle lot dinner. Then 2 days in sac 

Sent from my iPhone

Sorry- in car on very bumpy rd on way to train for Machu Pichu. Regret not bring able to describe towns and ruins and most gorgeous mountains of sacred valley. more sometime.

The Quechua women are a feast for the eyes.

Love Barbara  [Last name withheld in compliance with the LARC privacy policy.]

Sent from my iPhone
 

[ LARC Response: ]

AM SO HAPPY THEY ARE HAVING A WONDERFUL TRIP!  IT WAS WORTH ALL OUR WORK :-)
 

July 22, 2013

Dear Sharon,

I have been intending to write to you ever since my return from Peru to let you know what a wonderful trip we all had and to thank you for all that you did to make that happen.  It was everything I had hoped it would be in the many years I tried to make it happen and then some! 

I also, want to ask you a favor to please pass on to the people at Peru Chasquitur my highest compliments to the guides and drivers they provided us while there.  Most especially, I would like to single out our guide through the Sacred Valley, Machu Picchu, and Cusco - Jaime.  He was exceptionally knowledgeable, flexible and thoughtful at every turn.  As the "weakest link" in the group from a physical standpoint, I don't think I could have done it without him. 

I will be forever grateful to you and Jaime for the wonderful experience and the many happy memories. 

Thank you. 

Jane  [Last name withheld in compliance with the LARC privacy policy.]
 

January 10, 2013

Dear Judy,

This is late but as the saying goes: "Better late than never". 

We thoroughly enjoyed our trip to Quito, the Galapagos, Chinchero and
vicinities, Machu Picchu , Cusco and Lima. 

Thank you for making the arrangement for us to try the roasted "cuy" in Quito, Ecuador..  

We liked the La Casa Andina Private Collection Hotel in Sacred Valley, Peru.  For us, it was in the middle of nowhere but the view was fantastic.  The mountain, flowers and fruit trees around were just lovely. 

The cruise to the Galapagos on the Athala II was a lot of fun and adventure.  We met 14 well traveled and friendly people from U.K.  We were just like one big family.  The Athala II crew and the guide, Jorge Garcia, were all wonderful.  They all pampered us for the duration of the cruise. 

We were met by the affiliates there on time and we were taken to the airport promptly.  The services were excellent except for some problems with the staff at the Sonesta Hotel in Cusco [and] our group guide in Cusco, which were beyond your control. 

We were, also, very impressed with the short amount of time it took you to make all the arrangements.  As you know, we travel independently and it was such a pleasure to have everything pre-arranged for us everywhere! 

We have told our friends about you.  We hope that they would give you a call one of these days. 

We were so lucky to have found you. 

Deven and I hope to travel to some other South American countries in the future. 

Thank you so very much, Judy. 

Take care. 

Sincerely,

Tess and Deven  [Last name(s) withheld in compliance with the LARC privacy policy.]
 

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December 23, 2012

Hi Judy,

I just want to let you know that my trip was fabulous!!!!!!!!!!!!!!! 

Everything went according to plan, not a single hitch.  I loved the Galapagos and loved Peru!!!!!! 

I loved Hotel Mansion de Angel as well as Sol y Luna!  CAPC was lovely in both Cusco and Puno (not sure why the on-line reviews were not good).  Inkaterra was lovely too (especially the grounds). 

I can't wait to have you help organize my next trip! 

Thanks again. 

Happy holidays, and all the best for 2013

Beverley  [Last name withheld in compliance with the LARC privacy policy.]
 

[ LARC's Response: ]

WELCOME BACK BEVERLEY,

I WAS WAITING TO HEAR FROM YOU, JUST IN TIME TO MAKE MY HOLIDAY HAPPY!  MERRY CHRISTMAS AND CAN'T WAIT TO PLAN YOUR NEXT TRIP.  HUGS, JUDY
 

January 14, 2012

Hi Miguel,

My wife, Janet, and I want to let you know how pleased we were with the services your staff provided us during our visit to Ecuador in November.  Your personnel were exemplary, professional, organized and personable.  They made us feel very comfortable and safe. 

The tours and the administrative matters, including vouchers and airline tickets, were seamless. We experienced no disappointments, no frustrations and no disappointments.  It's a credit to your organization that everything worked out so smoothly.  There is no question that we'd use your services should we return to Peru and will enthusiastically recommend your services if the opportunity presents itself down the road. 

Wishing you much continued success as you move forward. 

Sincerely, Richard  [Last name withheld in compliance with the LARC privacy policy.]
 

January 13, 2012

Judy, we had a great time and would like to thank you for all the effort you put into making the arrangements.  The guides and tours were great and we were always picked up on time and never had to worry about whether someone had forgotten us.  Earlier I sent you our comment regarding the Bartomle island and a couple of other items you may want to be aware of are as follows:

-The hotel in Cusco (TAYPIKALA) gave us the absolute worst rooms in the house. We were in the basement beside a noisy kitchen in rooms badly needed of re-decorating. Even though it was New Years our booking was well in advance so I think they could have done better.  Overall the rest of the hotel seemed to be more superior and it had a good location.

-On our final day the cab driver taking us to the Quito Airport from the Hotel La Rabida was a bit of a problem.  We gave him a $5 tip which was more than we paid for a cab fare to go all the way to the cable car in the morning and he insisted that $5 wasn't enough.  It was our understanding that the transfer was included.  Of course he conveniently didn't speak English so we gave him an additional $5 to get rid of him.  He seemed to be insisting that he wanted $5 from each of us ($20) but he only got $10 in total.  I think the staff at La Rabida may want to know about this as it was a great hotel and very homey. 

Rest assured, if we decide to do any more Latin American vacations we will be happy to contact you again or provide a reference to others as required. 

Thanks so much.  Enjoy your weekend. 

[Names withheld in compliance with the LARC privacy policy.]
 

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September 11, 2011

Hello Judy

We returned from our Galapagos / Machu Picchu trip a couple of weeks ago. Here is a huge thank you to you and the Latin American Reservation Center for arranging an absolutely outstanding trip. 

We were delighted with the LARC arrangements throughout -- especially the Mansion del Angel hotel in Quito (at which we stayed 3 times during the trip) -- our stay was absolutely wonderful.  Please relay our thanks to the manager, Lupe, and staff – who made us welcome and superbly comfortable.  The hotel is absolutely beautiful and the service was excellent. 

Tours were outstanding and we had perfect weather through-out (I’m not sure whether that was your doing or not).  All tour arrangements were beyond expectations -- we were met at every stop, our boarding passes, etc. were pre-printed -- we had a private tour bus with driver and guide and the guides were entertaining and informative. 

Please thank David, our tour guide through Quito, for excellent service. 

A special note on the service by Peru Chasquitur – they were flawless and beyond expectations in every way. 

Our guide in Lima, Miguel, was terrific.  We did not have time for much beyond the Gold Museum, but Miguel was entertaining and engaging. 

Our guide through Cusco and Machu Picchu, Clara, deserves special attention. She was absolutely outstanding in every way.  My wife was walking with a cane (we put off her knee surgery for the trip) and Clara went out of her way to assist and allow time for each tour. Knowledgeable and informative would be an understatement – she was just wonderful throughout and handled every detail expertly and a positive disposition.  In short, Clara takes the experience from good to great.  She was outstanding and will be fondly remembered as a highlight of our trip.  Please relay our heartfelt appreciation and thank you to Clara. 

I would be remiss if I did not also mention Edgar, our driver in Peru. He was exceptional – after the first couple of narrow, winding roads up the mountains I knew he was a rare find – always patient, prompt and providing excellent service.  I can’t say enough good things about him – and was I happy when he showed up at 4:30 AM to take us to the Expedition Train – great service! 

On our second day at Machu Picchu, we were guided by Manuel, who hiked Wayna Picchu with us.  We pretty much knew what we wanted to do the second day and had our day planned, so we did not spend as much time with Manuel, but he was an excellent companion and we really appreciated his company and informative dialogue on the hike.  I do want to thank you all (especially Peru Chasquitur) for scheduling our second day at Machu Picchu – which gave us an opportunity to hike a little and revisit some of the sites. 

I think the best example of excellent service by Peru Chasquitur was when we boarded the bus for our trip to the airport in Cusco, the agent (Diego?  I think, but I am not sure) handed us our boarding passes for the flights to Lima and Quito!  This is just one example – the service was always great. 

We had a fantastic trip and wish we had spent more time in Ecuador and Peru. We found so many things we wanted to see and do – we will definitely plan a return trip! 

Again, thank you (LARC) and Peru Chasquitur very much for the terrific tour planning, arrangements and guides.  We were delighted with the service.  I would definitely recommend LARC!

Walt, Susie, Kiff, and Joy
  
 
[Last names withheld in compliance with the LARC privacy policy.]

 

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October 17, 2010

Hello Arlen, 

I wanted to tell you how wonderful your services were while we visited Peru helped my Judy Martin who organized our trip.  

Your guides were on time and spoke English very well and the drivers were safe and careful.  We had a tour with Edith in Lima, Americo in Cusco and the Sacred Valley and Manuel in Machu Picchu.  They were all good, but I want to single out Americo because he is exceptional.  He spoke beautifully and is well informed on many different topics.  He not only gave a thoughtful tour but he listened and directed his attention to our interests.  After having a health issue he offered to call a doctor for me and was flexible to reschedule our tour to a different day.  

I told him he should be a professor as his knowledge is great and his sense of humor wonderful while always trying to provide great service and care.  

I will highly recommend him when our friends visit Peru.  He is special!  and you are fortunate to have him in your employ.  

Maureen  [Last names withheld in compliance with the LARC privacy policy.] 
 

May 19, 2010

Here is an online photo show of my trip to Peru earlier this month.  

It's about 312 photos - so grab a glass of wine, click "Watch Now" and then
click on the "full screen" icon to get the best views of .....  

Lima, Trujillo, Cusco, Machu Picchu and so much more!  

I hope you enjoy my photos  

Gary Warning  [Full name posted with the author's permission.]

Watch Now (Please Note: This link will open in a new browser window.  You may need to turn off your pop-up blocker to open the new page.) 

[This slide show was compiled by Gary Warning who was our guest in Peru in May 2010.]
 

January 23, 2010

Hi Judy, 

Now that we're back and past jetlag, I wanted to let you know how much we appreciate the arrangements you made for us.  Everything went smoothly, Peru was wonderful, the guides and hotels and sites were all terrific. Thanks for another masterful job.  
Best, Ron & Holly  
[Last names withheld in compliance with the LARC privacy policy.]

PS We brought and shared our wine at every restaurant in which we ate and had no problems in opening and sharing our bottles.  Astid & Gaston was particularly great, so we went back our last night in Peru.  
 

[ Judy's Response: ] 

HI RON & HOLLY,

SMASHING!!! SO GLAD TO GET A GOOD REPORT!  ASTRID Y GASTON IS ONE OF MY FAVORITES AS WELL  (DID YOU KNOW THEY ALSO HAVE ONE IN QUITO & ONE IN SANTIAGO AS WELL?)  I AM WORKING NOW ON A TRIP FOR RACHEL & HER FRIENDS TO CHILE & ARGENTINA, SO HOPING THAT WILL GO WELL TOO!  I KNEW YOU WOULDN'T HAVE A PROBLEM WITH THE WINES AT THE RESTAURANTS IF YOU JUST "DID" IT.  THAT IS GREAT!  DON'T LOSE OUR NUMBER AND TELL ALL YOUR FRIENDS ABOUT US! HUGS,
JUDY 
 

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May 27, 2009

Hi Judy,

We are back from Peru and Bolivia and we had a fabulous trip .... 
thanks very much for all the assistance!

Some comments:
Country Club Hotel - Lima .... prefer to be in the more active Miraflores area but a lovely hotel Really liked following hotels: Casa Andina Pvt Collection in Sacred Valley; Inkaterra Amazona Reserva; Inkterra Pubelo Hotel in Aquas Caliente Machu Picchu - Absolutely GREAT!!!; both Liberator Hotels in Cusco and Puno; Hotel Europa was an excellent location and worked out well

Catamaran was fun and very nice.

The guides were superb! Johanna in Lima; Christian in Cusco and Machu Picchu and Grace in La Paz

We are thinking about two more trips to Latin America in the next couple of years:

1. Possible family of as many as 12 to Quito, Ecuador, and Galapagos Islands for a total of 7-10 days. Would like to be on a small ship with just our family .... any idea on rough cost to do that?

2. Just Linda and me to visit Brazil, Argentina and Chile ~ 15-17 days ...
maybe 2010/11

Thanks so much,

Alan
   [Last name withheld in compliance with the LARC privacy policy.] 
 

[LARC's Response:]

HI ALAN & LINDA,

BLESS YOU FOR THE LITTLE "PICK ME UP" IT'S ALWAYS WONDERFUL TO BASK IN THE
PRAISE! AND BLESS YOU TOO FOR THE POSSIBLE UPCOMING TRIPS, I CAN'T WAIT! 

I REALLY APPRECIATE ALL YOUR COMMENTS, THANKS FOR TAKING THE TIME TO LET US KNOW YOUR FEELINGS, BECAUSE IT HELPS US IN PREPARING ITINERARIES FOR FUTURE PASSENGERS.

FOR THE TRIP TO ECUADOR & GALAPAGOS THERE ARE A COUPLE OF 12 PASSENGER YACHTS THAT WE COULD CHARTER GIVEN ENOUGH LEAD TIME, BUT WHEN WERE YOU PLANNING TO DO THAT?  I CAN PUT AN ITINERARY TOGETHER WITH APROX. COSTS IF I KNOW WHAT MONTH & YEAR YOU WERE CONSIDERING THIS.  I CAN GIVE YOU THE ALMOST SAME TRIP AS JAN & HER HUSBAND HAD. 

FOR THE TRIP TO CHILE & ARGENTINA I ALSO NEED TO KNOW WHAT TIME OF YEAR IN
ORDER TO PUT SOMETHING TOGETHER FOR YOU.

GREAT STUFF! HUGS, JUDY 
 

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October 25, 2008

Absolutely AWESOME service!  The hotels were terrific, the service at each was superb.  We loved Sauce and Prisma.  The Sumaq knocked off our socks and this one alone was probably the best 5-Star I've ever staying in...and I've had a few in my years.  They went out of their way in every respect, including arranging for our tickets for the next day at the park and hand delivering them.  The bus stopping at the front door was an added plus.  Our guide Fernando Alonzo was terrific.  Knowledgeable, cheerful, and most accommodating.  He stuck with us the whole time.  He had tears in his eyes when we graced him with a $400 tip.  It was very touching.  The touring coach was immaculate and beautifully maintained and Alex our driver was superb.  The restaurants included in our package were all top notch.  

Please extend our sincere thanks and admiration to your folks in Peru.  They did an awesome job and you and they will see much more business from us in the future.  As a tourism provider for over 20 years I have a lot more to learn about service as set by the example of the folks in Peru.  WOW!!!  

Thanks Judy. 

Tom  [Last name withheld in compliance with the LARC privacy policy.]
 

[Response from LARC:] 

HI TOM  

CAN'T BELIEVE YOU ARE ALREADY BACK! YOU MADE MY DAY! I WILL CERTAINLY PASS ALONG YOUR GREAT COMMENTS TO PERU CHASQUITUR - THERE IS A REASON WE HAVE REPRESENTED THEM FOR OVER TWENTY-SIX YEARS. DON'T LOSE OUR NUMBER FOR YOUR NEXT TRIP! 

BEST RGDS, JUDY
 

June 30, 2008

Ellie and Judy, 

Just wanted you both to know that Nick and Eleanor got home yesterday, safe and sound. They had a fantastic time in Peru. Nick wished that he could have stayed longer in Peru and is eager to see more of South America. Of course, there were bits and pieces that, in retrospect, they would have done differently, but, all in all is was really a wonderful experience for them both. Travel and learn, right? During their volunteer weeks they took care of 1 - 3 year olds. They bonded with the kids and with their working (and very young) parents. Tearful goodbyes.  

Thanks to you both for all of your efforts, energy and help.  I'll send a handful of photos when I get them.  

Best, 

Michael   [Last name withheld in compliance with the LARC privacy policy.]
 

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June 11, 2007

Hi Judy, 

Well, I've finally got myself back together after our fantastic trip. I can't possibly thank you enough for making such terrific arrangements for us. It was a special treat to actually meet you in Lima for dinner.  Everything went as planned- which is rarely the case when traveling in remote areas. The people at Chasquitour were wonderful. They even prepared a local foods picnic for lunch one day-instead of sitting in a tourist restaurant. The transfer men knew our faces after the first meeting and it was great to see them at every airport and train station ready to take our luggage. Machu Picchu is every bit as spectacular as you expect, but it is even better! We even had a sunny day. The Galapagos Islands were a wildlife enthusiast's dream. You just can't imagine how up close and personal you get with the animals. We were very impressed with the service on our boat The Eric. Every person knew his job and did it with amazing efficiency.  The food was abundant and delicious. Once again, thank you for making our 40th anniversary such a special celebration.  

Shelly and Les  [Last names withheld in compliance with the LARC privacy policy.]
 

May 09, 2007

Judy, 

So much fun meeting you in Lima! Thanks for coming to the airport to greet us.  Also, thanks for putting together a spectacular trip for us.  The air travel and accommodations were just exactly what I had envisioned. From your first word over the telephone, I knew that I had found the right person to help me plan this vacation to Ecuador and Peru. Your vast knowledge of the countries and your contacts certainly made it easy for us!  

Next on the list? Galapagos?  Puno and Manu’?  Calafate?  The options are endless and I will be in touch with you when the bank account and vacation time replenishes.  (As a matter of fact, I will be in touch with you way before then!)  I want to see everything there is to see in Latin America.  You will be just the one to help me do that! If I get the chance to refer anyone else to you, I will do handstands and shout cheers on your behalf. 

Please stay in touch and help me retain that Latin magic!  

Muchos Abrazos,  

Michael  [Last name withheld in compliance with the LARC privacy policy.]
 

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December 06, 2006

The Peru leg of the trip was outstanding. The Peru agents did a super job--deluxe personal service. While I know the Sanctuary Lodge and the Hiram Bingham train ride were obscenely expensive, we didn't regret it a bit. It really was a special experience and worth the money. They provided excellent food, lodging and service. I know you've seen Machu Picchu so know how great it is. Since it is the rainy season, we were concerned about the weather, but we actually had sun at Machu Picchu. Well, that is my report, Cindi. Thanks so much for your help with this--everything turned out better than expected.

Janet
    [Last name withheld in compliance with the LARC privacy policy.]
 

May 02, 2006

Dear Judy,

First off, the trip went according to plan perfectly - there were no glitches whatsoever. We were met at the airport or train station at each new stop, by a person who was completely knowledgeable about what we would be doing and when and how, and who ushered us to transportation and guide, and on our way in jig time. The guides were all really good, and very helpful. Thank you very much. The drivers were also quite good, and as you know some of those roads are very challenging to drive.  

There are some observations I'd like to make in hopes they will help you in the future.  

Our trip to Paracas, Ballestos Islands, Ica, and the Nazca lines was without guide, but with two drivers. We were told that the law required two drivers if the drive was to be more than four hours - which the return from Ica to Lima certainly was.  However, the drive from Aeraquipa to Chivay was also more that 4 hours (close to 6 as I recall) and we had a driver and a guide, but not two drivers. It is a small point as there was very little need for a guide in Paracas; the Ballestos boat had an English speaking operator and the Nazca pilots spoke English. The drivers themselves were very personable and helpful taking us to a museum in Paracas and the Paracas National Reserve, neither of which require much explanation. And then, while we waited for the 11:30 flight, they took us to another museum in Ica, which also had English language placards by a good number of the exhibits and to the Oasis in Ica.  

For some reason, the vans we had in Lima and Cuzco were large vans - 15 passenger or so.  Nothing wrong with that, it just seemed a shame to be driving and parking such an oversized vehicle.  

We had some problem with altitude in Machu Picchu and Cuzco, which meant that we were not up to seeing or doing all there was to do.  As you may recall we had intended to spend half of December, all of January and February, and the first week of March at our Condo in Colorado which is at 9800 feet and would have acclimated us, but I took sick and had to return to Washington. So we were not acclimated and the Diamox does not solve all altitude problems.  Jan had caught a bug on the ship that escalated itself into what the Doctor (who our Cuzco contact, Americo, quickly found for us in Cuzco) likened to "walking pneumonia".  So Jan was completely "winded" in the first visit to Machu Picchu, and I made a separate second trip that ended up winding me too. By the time we got to Aeraquipa we were on the mend, and Lake Titicaca did not pose any significant problems.  

The soaring Condors in the Colca Canyon showed themselves just a little after we got there, and then, the guide told us to go to another spot, even though the crowds had gathered about 100 yards from there.  (We are not sure but believe that when the guide disappeared for a moment that she was running down to the bottom of the canyon to let the Condors out of their cages!  Could that be !?!)  Anyway, we had the perfect spot to watch the Condors soar and do their tricks.  A real thrill!  

One thing that, as you may recall, we struggled with in the planning was the schedules of boats and planes at Lake Titicaca.  As far as we could tell when we got there, there are a goodly number of boats that do take tourists out onto the Lake, none of which seemed to be on a schedule but were simply available for charter.  The one we took had no other passengers, and the boatmen would have been willing to bring us back earlier the next day in time to catch the afternoon flight to Lima rather than in the afternoon for the following morning flight.  (They did have a little engine problem a couple of times on the way to Taquille Island, but all went well crossing the Lake to Suasi.) Suasi was a wonderful attractive, peaceful and restful end to our full time trip.  But still we would have liked to have gotten back from Suasi to Lima without the extra night in Puno.  What we did was in accordance with the final plans, but in retrospect we think it would have been possible to schedule it the way you had originally laid out. The extra night and half day in Lima would have been nice.  The next time you schedule anyone to Suasi, you might want to press this issue a little more. My impression is that people you deal with in Lima or Puno tend to go back to the same people they have worked with before, and that in the process they do not search as hard as they might for a better plan. Incidentally, we met the Puno boss, who did not speak English, but we asked through the guide if he had been involved in the planning of our trip.  He may not have understood us, or we may have misunderstood him, but he said he had not had anything to do with the planning.  This is not to complain, because we did everything according to your well thought out plan - this is to suggest that you might be able to do even better for others in the future, if you get your Peru (Lima or Puno) contact to press a little harder.  

We had a great time, guides were wonderful, hotels fine and very convenient, three of them, Oro de Leon in Lima, Suasi and Aeraquipa, extra special nice.  

Many thanks for all your help, and best regards  

Jan and Ed   [Last name withheld in compliance with the LARC privacy policy.]
 

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November 21, 2005

Hi - thank you so much for organizing our trip. It was fantastic! Everything that you organized for us went perfectly. Our luggage did not arrive in Cuzco, and there were "issues" at the airport in Lima - I don't know what we would have done without the guides. They fought the airlines for us, managed to retrieve our luggage and had it waiting for us when we returned from Machu Picchu. The guide in Cuzco lent my son some of her son's clothes. Everything else went smoothly. Thanks again!

Sandy
[Last name withheld in compliance with the LARC privacy policy.]
 
 
[ Judy's (of LARC) response: ]

THANKS SO MUCH SANDY!

YOU MADE MY DAY!
 

April 21, 2005

Judy,

We are back from Peru. Other than the slight hiccup on the return Galapagos flight, everything came off flawlessly. We actually got on the flight, although it was uncertain until we got to the airport. The Royal Palm has a lot of clout at the airport and with TAME.

Your colleagues in Lima, and Cusco were very helpful. And, we particularly liked Lucretia, our guide in Cusco/Machu Picchu. Both of us got the bug for 24 hours during the trip, but it didn't slow us down.


Thanks so much for your help in planning and pulling together the trip. You were very enjoyable to work with. I think we will return to South America in the coming years and we will certainly call you when we do.

Regards,

Dan
  [Last name withheld in compliance with the LARC privacy policy.]
 

[ Response from Judy at LARC below: ]

HI DAN,

THANKS FOR THE REPORT. I WAS TRACING YOUR EVERY STEP FROM HERE. THE NIGHT WE SPOKE WHEN YOU WERE IN GALAPAGOS, I CALLED PERU TO HAVE THEM LET ME KNOW WHEN YOU ARRIVED, WHEN I RECEIVED THE CALL, YOU CAN IMAGINE MY RELIEF! ALLS' WELL THAT ENDS WELL!

I LOOK FORWARD TO YOUR NEXT TRIP TO S.A. BEST RGDS, JUDY
 

January 14, 2005

Hi Judy,

Audrey and I want to thank you for all the hard work and effort you put into making our holiday in the Galapagos Islands so wonderful. The Royal Palm Hotel was fantastic and the people were so nice and friendly they couldn't do enough for us. We would have to say that it was by far the best place we visited and will always treasure the memories we have of the place and not forgetting the people.  Everything went according to plan and the flights with TAME were great.  If we were thinking of doing more Latin American holidays say Peru / Machu Picchu / Inca Trail would you be able to help us with that. Let me know as we would have no hesitation in dealing with you again.  Hope this note finds you well and eagerly looking forward to 2005.

All the very best,

Wilma/Audrey from Scotland
 
 
[Last names withheld in compliance with the LARC privacy policy.]

 

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February 3, 2003

Judy, you are a miracle worker! You and your organization are so efficient, well organized and friendly I could not have asked for more. I was met at every leg of the journey and did not feel "alone" or "abandoned" in any way, shape or form. The professionalism and knowledge of the guides (as well as their friendliness) made each day more rewarding than the previous. A new adventure around every corner, plenty of time on my own for exploration and shopping (I might have even snuck off for a cervesa or two) and general photo taking. I threw a Super Bowl party at the hotel next to the Casa del Abuelo in Puno. Several of the guides joined me for French Fries and beer in the lobby (the manager was the sister in law of Roberto-my guide that morning.  He arranged for me to see the game there. 

All in all, a glorious trip -- only the hotel in Puno was a bit below par. (... Maybe I pushed you a little too hard to save me money!!)

Your company is TOPS and I will definitely refer people to you and use you again myself. I think I would like to see the Amazon rain forest next time. Again, thank you profusely -- you made one of my life long dreams come true. 

Your grateful friend, J. M.

 
[name withheld in compliance with the LARC privacy policy.]

 

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June 4, 2001

Judy:

We wanted to thank you for your help in arranging such a terrific trip.  We thought that our guides were great, especially, William in Cusco, we loved the Monastario, and the activities and sights were lots of fun (hiking the Inca trail, Machu Picchu, Pisac market, white water rafting, Colca Canyon, and drinking pisco sours).

Just a couple of comments for your information:

1. Since rafting starts in Ollantaytambo, the rafting was only 3 hours versus the full day if we had been coming from Cuzco.  We probably would have scheduled something else for 1/2 day if we had known that.  Staying in Ollanytaytambo was convenient given the rafting since we did not have to drive to and from Cuzco.  It also allowed us to get on the Machu Picchu train at 8 am versus 6 am in Cuzco.  The hotel was very nice though a little quiet.

2.  Starting at KM 104 of the Inca Trail was a great climb and a wonderful way to see Machu Picchu for the first time from afar.  In addition, we missed the crowds as they are there from 10 to 2 because of the train schedule and we were there from 3 to 5 pm the first day and 6:45 until 10:30 am on the second day.   All this being said, we thought that it was a fairly rigorous climb.  This would be good to keep in mind for someone not as physically fit.

3.  Scheduling 1/2 day in Lima was plenty.  The crowds and weather made it so unattractive.  There was a lack of crowds and beautiful weather everywhere else.  We really enjoyed Cuzco and Arequipa.

Thanks again, H.
 
 
[name withheld in compliance with the LARC privacy policy.]

 

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December 30, 1999

    I want to thank you for setting up an excellent tour for Shelly and me to Peru. Accommodations were good, the scheduling was perfect, and the weather cooperated. Shelly and I thought the guides were outstanding. Very knowledgeable, friendly and helpful. We were very happy with all of the arrangements that you made for us. I will recommend your service to my university colleagues and I will be calling you in the future to set up some more trips for us.

- From MW & Shelly [name withheld in compliance with the LARC privacy policy.]
 

January 11, 1999

    Judy, I just want you to know what a wonderful trip we had to Peru. Your advice and travel suggestions were great. We did and saw things we would never have otherwise. I particularly liked your white water rafting recommendation and the trip to Colca Canyon. Your local representatives were also terrific. They were very helpful and always on time. I could not have planned a better trip on my own. Thanks for all your help.  D.G.

From: Mr & Mrs D.G. [name withheld in compliance with the LARC privacy policy.]
  

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